Array ( [page_title] => BIMcentral means 100% Customer Satisfaction! [curr_path] => https://www.archicad.co.za/2014/04/01/news/bimcentral-means-100-customer-satisfaction )

BIMcentral means 100% Customer Satisfaction!

Date: Tuesday, April 1, 2014

On 1 April 2014 we introduce BIMcentral! The online portal for ArchiCAD Users in SADC.

http://www.youtube.com/watch?v=c1cIZJZjeBk

What can BIMcentral do for you?

  1. 24/7 access
  2. single point of all information (sounds just like ArchiCAD)
  3. end user data, license data, add on data
  4. event attendance and certification data, qualifies end user for SSA discounts (i.e.. if you attend user group meetings or training, your SSA billing is reduced)
  5. current and historic data on all technical support enquiries, including the new technical support ticketing and tracking system, including free live online chat
  6. wish list zone
  7. interactive feedback availability on all fields, i.e.. you can tell us what you think about anything and everything that is offered to you as a service or a product
  8. interactive coupon handling, including dynamic links to event bookings, coupon redemption and coupon reallocation
  9. mobile functionality

BIMcentral will be gradually integrated into the daily activities of all SSA clients during April 2014, with the assistance of GRAPHISOFT SA and it's Channel Partners. You should expect an email, with your first time login details. Once you have completed your first time login, you will be expected to create your own login details. Once this is complete, it will be time to relax and allow BIMcentral to send you guiding instructions on the next actions, if and when required. Soon you will be fully loaded and enjoying the benefits of the system.