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Upgrading to Mavericks? Read this first!

Date: Tuesday, October 29, 2013


  1. Compatibility notes to ArchiCAD on OS X 10.9 Mavericks
    1. Compatible versions
    2. Upgrade checklist
    3. Startup issues
    4. Known issues
    5. Apple hardware


Compatibility notes to ArchiCAD on OS X 10.9 Mavericks

  Compatible versions

Supported versions:

  • GRAPHISOFT is maintaining compatibility for ArchiCAD 16 and 17 and connected products (BIMx, BIM Server, BIM Server Manager) on OS X 10.9 Mavericks. Based on GRAPHISOFT's first tests ArchiCAD 16 and 17 generally works well on 10.9 with some minor issues that are detailed in this article.

Compatible, but not supported versions:

  • ArchiCAD 10-15 version can be run on Mavericks, though these were designed to work with older versions of the operating system. As a result of this there is no official support for operating system specific problems.

Incompatible versions:

  • ArchiCAD 9 and older versions cannot be run on Mavericks. The Rosetta environment that allowed to run programs that were designed for the PowerPC processors was discontinued in OS X 10.7 Lion. As a consequence, ArchiCAD10 will be the oldest version running on OS 10.9 Mavericks and files created with ArchiCAD 6.0 or older will not open on OS 10.9. PlotFlow, which is also a PPC application, won't work either (it is no longer part of the ArchiCAD package from AC15).

Upgrade checklist

  • Study this article for any known issues, difficulties
  • Back up all of your ArchiCAD / BIM Server specific data before upgrading the operating system
  • Return all borrowed licenses before upgrading the OS
  • Allow yourself enough time for the upgrade, do not upgrade the OS close to a deadline
  • Install all current operating system Updates and ArchiCAD Updates prior to the upgrade
  • Upgrade the operating system
  • Install all Updates for the new system

If migrating to a new computer please see Transferring data between computers with Apple's Migration Assistant topic of this article below.

Startup issues

ArchiCAD license was not found

ArchiCAD license was not found error message appears after updating to 10.9

ArchiCAD 16 and older versions may give "No WIBU-KEY driver found (501)" error message. To address this problem you need to re-install the Wibu/CodeMeter driver.

  • remove your USB key from the computer
  • you can find the driver on the ArchiCAD installation DVD or you can download the latest GRAPHISOFT tested version from here.
  • run CmInstall.mpkg from the CodeMeter folder of the DVD if you have a silver - CodeMeter key
  • run !WKInstall.mpkg from the WIBU folder of the DVD if you have a green - Wibu key
  • restart the computer after the installation has finished and replace your USB key

BIM Server doesn't start after migrating to Mavericks

For detailed description how to fix your Bim Server see this article.

Known issues

App Nap

AppNapApp nap is a great new feature to help to save precious battery life. Applications that run in the background will be slowed down. There are situations when ArchiCAD works in the background (e.g. drawing update) and you would like to run it on full speed. To disable App nap for ArchiCAD:

  • search for the ArchiCAD applications in Finder: ApplicationsGRAPHISOFTArchiCAD
  • select the app an pull up the context menu, by right click or ctrl click
  • select Get Info
  • check Prevent App Nap checkbox

App nap does not affect the services of the BIM Server.

Changes in multi-display handling

The handling of multiple displays has been changed. As a result each display has a menu bar and each window will be opened on the display where the corresponding menu item was used. Windows cannot be divided between more displays. They will be only displayed on one display where the majority of the area is visible.

Spotlight and Quicklook plugins may crash

Spotlight and Quicklook will populate crashlogs to ~/Library/Logs/DiagnosticReports folder each time they are used. As a result Quicklook won't work, no preview display will be shown for .pln files in Finder. GRAPHISOFT is actively working on a solution, that will be distributed in upcoming ArchiCAD 16 & 17 hotfixes. None of these cause functional problems for ArchiCAD.

Uninstaller won't remove dock icons

The uninstaller of ArchiCAD, BIM Server and BIM Server Manager is not able to remove the applications' dock icons. The dock icons can be manually trashed by dragging them out of the dock.

The installer may appear Not responding in Activity Monitor

During the installation process the installer may wait in Not responding state. Please be patient, the installation will proceed correctly. GRAPHISOFT will update the installer of upcoming versions to avoid this delay.

Transferring data between computers with Apple's Migration Assistant

/! Warning: Transferring user data to another computer via Apple's Migration Assistant to another computer with a newer OS X version (i.e. Computer A running OSX Mountain Lion 10.8 to Computer B running OS X Mavericks 10.9) is not advised and may result in corruption of ArchiCAD and BIM Server software. The recommendation is that you first back-up your project files and Teamwork data, then uninstall any GRAPHISOFT software from the original computer, perform the Operating System migration, then re-install GRAPHISOFT software on the new computer. Failing to do so may result in you having to fully re-install your operating system on the new computer and install all programs from scratch along with user data.  See: