Most people encountered problems when trying to upgrade the Codemeter or Wibukey licenses e.g. a message pops up, "something went wrong...," ( figure (i)) but we must note that the Graphisoft Upgrade site (https://upgrade.graphisoft.com) requires the latest codemeter or wibukey drivers to be installed before the upgrade process can take place, refer to the link for latest drivers: http://www.graphisoft.com/support/archicad/downloads/WIBU.html.
(1) Inactive plug-ins means you may have to activate the plug-ins for the upgrade site to function correctly.
(2) Message pop-up, denoting something went wrong also might mean either the drivers or the latest drivers are not installed or the plug-ins are inactive or missing.
Sometimes, the message still pops-up even when the drivers are properly installed hence decline to upgrade the codemeter/wibukey and in this case one might find that there are missing plug-ins or inactive plug-ins from the web-browser which may be required to activate the upgrade site. refer to figure (i) above and figure (ii) below.
(1) From the upgrade site, when there are missing plug-ins ( shown on top left of the browser), you may be required to download the plug-in and install it e.g. Java script etc.
For more information on codemeter error codes please log on to: http://www.archicadwiki.com/CodeMeter/ErrorCodes.
For illustration please find a clip below: